Shipping Policy for YaCULCHA
Effective Date: 08/01/2025
1. Shipping Overview
At YaCULCHA , we are committed to delivering your medical supplies promptly and efficiently. This Shipping Policy outlines the terms and conditions governing the shipping of products purchased from our store.
2. Delivery Areas
We currently offer shipping within Kingston Jamaica. Unfortunately, we do not provide shipping services outside Kingston at this time.
3. Shipping Methods
We utilize various local courier services to ensure timely delivery. The shipping method will be selected based on the weight, size, and destination of your order.
4. Shipping Charges
- Shipping costs will be calculated at checkout based on the delivery location and the total weight of the order.
- Free shipping may be offered for orders over a certain amount (e.g., JMD $40,0000).
5. Delivery Times
- Orders placed before 12:00pm will typically be processed the same day.
- Standard delivery within Kingston generally takes 1-3 business days.
- Delivery times may vary based on external factors, such as weather conditions or courier delays.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order until it arrives.
7. Delivery Issues
If you experience any issues with your delivery (e.g., delays, missing items), please contact us at yaculchahealthjm@gmail.com within 48 hours of the expected delivery date.
8. Local Pickup
Customers may also choose to pick up their orders at our store location. If you select this option, you will be notified when your order is ready for pickup.
9. Changes to Shipping Policy
We reserve the right to modify this shipping policy at any time. Any changes will be posted on our website.
10. Contact Us
For further inquiries regarding our shipping policy, please contact us:
Email: yaculchahealthjm@gmail.com
